Custom Order Policy

Custom Order Policy for Ennoble International (Pvt.) Ltd

At Ennoble International (Pvt.) Ltd, we specialize in manufacturing high-quality customized sportswear and team uniforms for wholesale and B2B customers worldwide. Our custom order policy ensures smooth production, accurate customization, and professional service for every client.

About Our Custom Manufacturing

Since 1995, Ennoble International (Pvt.) Ltd has been manufacturing and exporting customized sportswear products including:

  • Basketball Uniforms
  • American Football Uniforms
  • Soccer/Football Uniforms
  • Hoody and Jogger sets
  • Baseball Uniforms
  • Reversible Jerseys & Shorts
  • Tracksuits & Warm Ups
  • Training Shirts
  • Martial Arts Uniforms
  • Teamwear & Private Label Sports Apparel

All products are manufactured using advanced CAD/CAM systems and computerized production technologies under ISO 9001:2000 management standards.

Wholesale & Bulk Orders Only

Important Notice

Ennoble International (Pvt.) Ltd operates strictly as a:

  • B2B Manufacturer
  • Bulk Supplier
  • Wholesale Exporter

We DO NOT offer:

  • Single retail item sales
  • One-piece custom orders
  • Personal-use small orders

We ONLY accept:

  • Team Orders
  • Club Orders
  • School Orders
  • Corporate Orders
  • Distributor Orders
  • Wholesale Bulk Orders

Minimum Order Quantity (MOQ) requirements apply depending on product type and customization level.

Custom Order Process

Step-1) Inquiry Submission

Customers must provide:

  • Product type
  • Quantity required
  • Design details
  • Logo files
  • Size breakdown
  • Color preferences
  • Printing/embroidery requirements

Step-2) Quotation

Our team will provide:

  • Product pricing
  • Production timeline
  • Shipping estimate
  • Customization charges
  • Sample options (if required)

Step-3) Design Approval

Before production begins:

Mockups/artwork will be shared for approval
Customers must carefully verify:

  • Logos
  • Player names
  • Numbers
  • Colors
  • Sizes
  • Spelling

Important:

Production starts only after final customer approval.

Step-4) Payment Confirmation

Production begins after:

  • Deposit payment confirmation
  • Final order approval

Payment terms are agreed upon before manufacturing.

Step-5) Production

All products are manufactured using:

  • CAD/CAM technology
  • Computerized laser cutting
  • Modern embroidery systems
  • Professional sublimation printing
  • High-quality stitching techniques

Our production team follows strict quality control procedures throughout the manufacturing process.

Customization Options

We offer:

  • Sublimation Printing
  • Embroidery
  • Tackle Twill
  • Screen Printing
  • Heat Transfer
  • Custom Labels & Tags
  • Private Label Manufacturing

Artwork & Logo Policy

Customers are responsible for providing:

  • High-quality artwork files
  • Licensed logos/trademarks
  • Accurate design information

Ennoble International (Pvt.) Ltd is not responsible for trademark or copyright violations related to customer-submitted artwork.

Samples Policy

  • Sample charges may apply
  • Shipping charges for samples are generally paid by the customer
  • Sample production times vary based on customization requirements

Sample approval is highly recommended before bulk production.

Production Timeline

Production times depend on:

  • Product type
  • Order quantity
  • Customization complexity
  • Seasonal production volume

Estimated production timelines are shared during quotation and order confirmation.

Rush production services may be available with additional charges.

Order Changes & Cancellation

Before Production

Minor changes may be accepted before production begins.

After Production Starts

Once production begins:

  • Order changes may not be possible
  • Cancellations are generally not accepted
  • Deposits may become non-refundable

Returns & Refunds

Because all products are custom manufactured:

We generally DO NOT accept:

  • Returns
  • Exchanges
  • Refunds on approved custom orders

However, if a manufacturing defect or production error occurs due to our company, we will review the issue and provide an appropriate solution.

Claims must be reported within 7 days of delivery.

Shipping & Delivery

Customers are responsible for:

  • Providing accurate shipping information
  • Import duties and customs taxes
  • Local import regulations

Ennoble International (Pvt.) Ltd is not responsible for:

  • Customs delays
  • Shipping carrier delays
  • Force majeure events

Color & Size Variations

Due to:

  • Fabric dyeing processes
  • Screen settings
  • Manufacturing tolerances

Minor variations in:

  • Colors
  • Measurements
  • Print positioning

may occur and are considered industry standard.

Quality Assurance

Our products are manufactured under:

ISO 9001:2015 Management System

We operate under the ISO 9001:2015 Management.

We maintain strict quality control procedures from:

  • Pattern designing
  • Fabric cutting
  • Printing & embroidery
  • Final inspection
  • Packing & shipment

Confidentiality

Customer designs, logos, and product concepts are treated professionally and confidentially.

We respect the privacy and intellectual property of all clients.

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